We are never aware of your bank information which are transferred encrypted from one bank to another.
We never receive nor stock your credit card information.
Only a validation is given to us by your bank.
We offer 100% secured payment methods. Payment with a credit card (CB, VISA, MasterCard etc.) is assured by our bank (BNP Paribas) and by the Be2Bill (company from the group Rentabiliweb).
Be2Bill is an intermediary payment, certified by the Bank of France and GIE credit card member. We are never in possession of your bank information, transferred via the SSL technology which guarantees a 100% secured payment.
Payment on PayPal is available to all our clients. If you do not have a PayPal account, you can directly pay with your credit card.
Thanks to its reliable system, PayPal makes the payements for you without never giving your bank information to the people receiving the money. You email address and password are enough.
We do accept bank transfer payments. Please write a note when placing your order. You'll automatically receive an email with our bank information so you can do the transfer.
We do accept cheque payment, payable to SOSAV. Please let us know when placing the order the payment method chosen.
You'll automatically receive an email giving your the address to which send the cheque(Headquarters : SOSAV, 1 rue des campanules, Acti Parc, 77185 Lognes).
We'll have your order ready when we receive the cheque.
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Our customer service is opened monday to friday from 9am to 6 pm. (Paris local time)
Current time of our customer service : 12:55
Our goal is to make repairing accessible to all. Our team introduces you Captain Repair, an on-site repair service. The good point about it is that you can have the repair done at home, at work or at a coffee shop !